Carpe

Preauthorization is a fraud prevention method used by financial institutions to guarantee the safety of certain transactions. A preauthorization, or a temporary hold, simply authorizes the full amount of the purchase on your card. The funds are still in your account and will not be transferred to us unless you choose to keep the product.&#xA0;&#xA0;Preauthorization funds are never actually withdrawn from your account but may be held for the duration of the trial period. Depending on your bank, this may appear like a pending charge, and may fall off or disappear within 1-4 business days.&#xA0;&#xA0;You will not be charged the full price of your Try Before You Buy product(s) unless you keep your products after your trial period.&#xA0;

Preauthorization is a fraud prevention method used by financial institutions to guarantee the safety of certain transactions. A preauthorization, or a temporary hold, simply authorizes the full amount of the purchase on your card. The funds are still

What is a preauthorization?

Try Before You Buy

What Is Hyperhidrosis

Is Hyperhidrosis Dangerous Or Harmful To My Body Like Other Conditions

Should I See A Physician Or Medical Professional To Diagnose My Hyperhidrosis, Or Should I Diagnose And Treat It On My Own

What Are The Treatment Options For Hyperhidrosis

Are There Different Types Of Hyperhidrosis

Will Carpe Work For Hyperhidrosis

Is Carpe Going To Irritate My Skin

Why So Many Products

Ingredients

Customer Support Hours

Can I Use While Pregnant Or Breastfeeding

Is It Safe For Children

I Just Tried It For The First Time And It's Not Working. What Should I Do?

Marketing, Wholesale & PR Requests

General Questions

Do You Ship Internationally

How Do I Cancel My Order

I Received A Notice That My Package Has Arrived And It's Not Here Yet. What Should I Do?

My Order Arrived Damaged

Shipping & Delivery

How Do I Edit, Adjust, Or Change My Subscription

How Can I Add Or Swap My Payment Method

Can I Apply A Promotion Or Discount To My Next Auto-Refill

How Can I Delay My Next Order

How Do I Edit My Delivery Frequency

How Can I Swap My Subscription Products

Subscription

I Want to Exchange A Product Or Swap A Scent

I Want A Refund

Refunds, Returns & Exchanges

How can I tell the difference between a preauthorization and an actual charge?

How do I return the products so I don't get charged?

What is a preauthorization?Updated 2 months ago